Privacy Policy

zionethmarbles.com

Effective Date: 29th July, 2025

At Zioneth Marbles and Granite Company, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (zionethmarbles.com), make a purchase, or interact with us through any of our services. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

a) Personal Information
  • Full Name
  • Email Address
  • Phone Number
  • Shipping and
  • Billing Address
  • Company Name (for B2B orders)
  • WhatsApp or other contact preferences
b) Order & Transaction Information
  • Product purchase history
  • Order preferences and notes
  • Payment status and method (handled securely via third-party gateways)
c) Technical & Device Information
  • IP address
  • Browser type and version
  • Device type and operating system
  • Referring website or search query
  • Cookies and usage behavior on our site
d) Optional Marketing Information
  • Preferences for promotions, newsletters, or product updates
  • Feedback submitted via forms or reviews
2. How We Use Your Information

Your data is used to:

  • Process and fulfill your orders
  • Communicate order updates and support messages
  • Recommend products and materials based on your needs
  • Improve our website, products, and services
  • Send occasional promotional messages (only if you opt in)
  • Respond to enquiries or complaints
2. How We Use Your Information

Your data is used to:

  • Process and fulfill your orders
  • Communicate order updates and support messages
  • Recommend products and materials based on your needs
  • Improve our website, products, and services
  • Send occasional promotional messages (only if you opt in)
  • Respond to enquiries or complaints
3. Payment Processing

We do not store your payment card details on our servers. All payment transactions are securely handled through trusted third-party payment gateways such as Paystack, Flutterwave, or others as may be integrated into our store.

These processors handle your information in accordance with their privacy policies and international data security standards (e.g., PCI DSS compliance).

3. Payment Processing

We do not store your payment card details on our servers. All payment transactions are securely handled through trusted third-party payment gateways such as Paystack, Flutterwave, or others as may be integrated into our store.

These processors handle your information in accordance with their privacy policies and international data security standards (e.g., PCI DSS compliance).

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember user preferences
  • Analyze traffic patterns
  • Enhance browsing experience

You can manage your cookie preferences in your browser settings. Blocking cookies may affect the functionality of some parts of the website.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember user preferences
  • Analyze traffic patterns
  • Enhance browsing experience

You can manage your cookie preferences in your browser settings. Blocking cookies may affect the functionality of some parts of the website.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember user preferences
  • Analyze traffic patterns
  • Enhance browsing experience

You can manage your cookie preferences in your browser settings. Blocking cookies may affect the functionality of some parts of the website.

5. Data Sharing and Third Parties

We do not sell, rent, or trade your personal data.

However, we may share your data with trusted third parties to deliver our services:

  • Shipping partners (for deliveries)
  • Payment processors
  • Technical service providers (e.g., web hosting, analytics)
  • Legal authorities (only if required by law)

All third parties are contractually obligated to protect your data and use it only as necessary.

6. Data Retention

We retain your personal data:

  • As long as your account is active or as needed to provide services
  • For as long as legally required for recordkeeping and tax compliance
  • For analytical purposes and site improvement (in anonymized form where possible)
7. Your Rights

You have the right to:

  • Access your personal data
  • Correct or update your data
  • Request deletion of your data (where legally permissible)
  • Opt out of marketing communications
  • Lodge a complaint with a data protection authority (if applicable)

To exercise any of these rights, please email us at [email protected].

8. Data Security

We implement appropriate security measures to protect your information, including:

  • SSL encryption on all website transactions
  • Secure data storage
  • Access control to sensitive data
9. Children’s Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal data, please contact us so we can delete it.

11. Contact Us

For questions, concerns, or to request any changes to your data, contact Zioneth Marbles and Granite Company via [email protected].

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